Project Manager, Services Delivery
Indexed description
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognized and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
- We genuinely care
- We do not waste time on manual or mundane task
- We have a fun environment
- We own it
- We are experts on what we do
- We win together
Based on the reviews G2 has awarded DBSync following badges:
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
Job Responsibilities:
- Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out
- Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks)
- Own resource allocation — match available team members to incoming projects based on capacity and calendar availability
- Build and maintain standardized onboarding templates for repeatable, consistent client implementations
- Send automated status reminders and escalate at-risk projects before they become problems
- Work directly with the services team to remove blockers and keep commitments visible
- Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling
- Provide leadership with clean weekly project health reports (no spreadsheet archaeology required)
- 3+ years managing software implementation or professional services projects
- Demonstrated ability to build and maintain project tracking systems that teams actually use
- Experience with resource planning and calendar-based capacity management
- AI-fluent — actively uses tools like Claude, automation platforms, or similar to do more with less
- Strong organizational skills with a low tolerance for ambiguity in project status
- Ability to command respect from technical and non-technical teams alike
Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST )
For more information about DBSync, visit https://www.mydbsync.com
Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus
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