Product Information Management Data Manager, Aftermarket Parts
Indexed description
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position Responsibilities May Include
- Maintain and oversee the PIM system for aftermarket parts, ensuring accuracy, consistency, and completeness of product data.
- Develop workflows and data governance processes to ensure efficient onboarding of new products.
- Monitor and improve data quality through audits, validations, and corrective actions.
- Partner with IT to optimize PIM functionality and ensure system integrations with ERP, e-commerce, and marketing platforms.
- Establish and enforce standards for product descriptions, attributes, images, pricing, and specifications.
- Ensure product data aligns with vendor-provided content and internal requirements.
- Create and manage templates, naming conventions, and classification structures for aftermarket parts.
- Maintain compliance with industry standards and internal policies.
- Work with sales and marketing teams to ensure accurate product data is available for promotions, catalogs, and customer-facing platforms
- Collaborate with vendors to collect, validate, and update product information.
- Support operations and purchasing by ensuring accurate product details are available for quoting, ordering, and inventory management.
- Provide reporting and insights on product performance, data quality, and system usage.
- Serve as the subject matter expert for aftermarket parts product data.
- Train and mentor team members on PIM processes, tools, and best practices.
- Continuously identify opportunities to improve data workflows, reduce errors, and enhance usability.
- Lead projects related to PIM system upgrades, vendor onboarding, and digital initiatives.
- Possesses a broad theoretical job knowledge typically obtained through advanced education.
- Has no discretion to deviate from established procedures by performing structured work assignments.
- Work is closely supervised.
- Problems faced are not typically difficult or complex.
- Explains facts, policies, and practices related to the job area.
- Strong data storytelling ability – the ability to produce actionable information/insights, not just data crunching
- Ability to put results into context, considering the overall business goals and performance.
- Eager to make a big impact at a large company – you show up for work and get things done
- Comfortable with experimentation and testing of Minimum Viable Products to determine if proposed business models/solutions scale up
- Proficient in MS Office, especially Excel, and Access; ability to translate data insights into PowerPoint presentations
- Proficient with BI tools such as Tableau, DOMO, or Microsoft BI
- Experience with Qualtrics or other survey tools
- Understanding of relational databases with experience in SQL or R preferred
- Natural ability and desire to work on a team; goes the extra mile when needed
- Ability to work independently.
- Excellent communication skills, both verbally and written, capable of communicating with people of many different levels of an organization
- Great analytical skills with attention to detail
- Ability to grasp complex concepts and systems quickly.
- Ability to manage multiple projects and shift direction quickly.
- Intellectual curiosity and strong passion for using data to solve problems.
- Ability to apply good judgment, strong work ethic, and integrity on the job.
- Bachelor’s degree in Business, Data Management, Information Systems, or related field preferred.
- 5+ years of experience in product information management, data governance, or related roles.
- Strong knowledge of aftermarket parts industry or HVAC distribution preferred.
- Experience working with PIM or MDM systems, ERP integrations, and data workflows.
- Excellent organizational skills with strong attention to detail.
- Effective communicator with the ability to collaborate across multiple teams and vendors.
- Analytical mindset with the ability to turn data into actionable insights.
- Bachelor’s degree in Business, Data Management, Information Systems, or related field preferred.
- (Optional) Master’s degree in Business Administration / Marketing
Physical Requirements / Work Environment
- Must be able to perform essential responsibilities with or without reasonable accommodations
- Director of Aftermarket Parts
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