Product Owner/ Delivery

Hybrid - Chester
£48,000–£52,000 + benefits
Hybrid working 3 days in Chester

We’re working with an established, independent digital consultancy specialising in digital transformation, AI and automation, who are looking for an experienced Engagement Architect / Product Owner / Delivery professional to join their team.This is a hands-on, client-facing role with genuine ownership. You’ll take responsibility for the delivery of digital projects for a major UK client, acting as the key link between the client’s business needs and the engineering team responsible for turning those needs into reality.This would suit someone who enjoys being close to both the client and the delivery, rather than sitting purely in a project administration or ticket-management role.You’ll ideally be based in the North West and able to commute to the Chester office three days per week, Monday to Wednesday, with the remainder of your time working remotely.The roleAs Engagement Architect, you’ll own delivery for your client account from initial discovery through to release.You’ll work directly with client stakeholders to understand their challenges, run discovery and scoping sessions, translate requirements into clear build-ready specifications, coordinate the engineering team and ultimately ensure that what reaches the client meets the agreed quality bar.You’ll have significant autonomy and will be trusted to make day-to-day decisions around priorities, resourcing, scheduling and delivery.

What you’ll be doing

• Own the end-to-end delivery and output of your client account, from discovery through to release.
• Lead client-facing discovery and scoping workshops, using AI-assisted tools to accelerate synthesis and documentation.
• Translate business requirements and workshop outputs into build-ready tickets, including clear scope, acceptance criteria, dependencies and estimates.
• Own day-to-day resourcing and ticket scheduling for a small engineering team.
• Act as the release gatekeeper, ensuring delivered work meets agreed acceptance criteria and quality standards.
• Track budget and hours burn against retainer or project commitments, identifying and communicating risks early.
• Maintain a live risk and issue log, proactively escalating blockers.
• Run delivery ceremonies including stand-ups, sprint planning, backlog refinement and retrospectives.
• Build a strong, trusted relationship with client stakeholders and act as their primary day-to-day delivery contact.
• Review and interpret AI-generated outputs, prototypes and documentation, assessing them for both technical and business suitability.
• Work closely with engineers to clarify requirements, resolve ambiguity and keep delivery moving.

We’re looking for someone who can comfortably operate between client, business and technology.You might currently be working as a Product Owner, Delivery Manager, Project Manager, Product Manager or similar, with strong hands-on experience managing digital delivery.You’ll ideally have:

• Proven experience bridging business/client requirements and engineering delivery.
• Experience leading discovery and scoping workshops and turning open-ended discussions into structured, actionable specifications.
• Strong stakeholder management and relationship-building skills.
• Experience using Jira and writing clear acceptance criteria.
• A practical understanding of delivery practices including Definition of Ready, Definition of Done and Agile ceremonies.
• Hands-on experience using AI tools such as ChatGPT, Claude, Copilot, Rovo or similar in your day-to-day work.
• The ability to critically review AI-generated output and determine whether it is genuinely fit for purpose.
• Experience managing budgets, retainers, project hours or burn rates.
• Confidence making day-to-day resourcing and prioritisation decisions for a small team.
• Excellent written and verbal communication skills.
• The ability to work confidently with both senior client stakeholders and technical teams.

• Experience within ecommerce, wholesale, retail or complex B2B/B2C platforms.
• Sufficient technical fluency to have credible conversations with engineers, ideally around technologies such as React, Next.js, Node.js or Drupal.
• Previous experience working within a digital agency, consultancy or other client-services environment.

• £48,000–£52,000 salary
• Hybrid working, with 3 days per week onsite in Chester
• Monday–Wednesday in the office, with flexibility to work remotely the remainder of the week
• Flexible working hours, with 10am–4pm core hours
• A relaxed, collaborative working environment
• A genuinely hands-on role with significant ownership and autonomy
• Christmas and summer company events
• Latest MacBook
• Company pension scheme
• Private healthcare following successful completion of probation
• Relaxed dress code
• The opportunity to work alongside an experienced team delivering digital transformation, automation and AI solutions