German speaking SDA L1

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

GERMAN SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET92)

Location: Budapest, XI. district, hybrid (2 days /week in office)

Salary: competitive

Type of employment: employee

Start: ASAP

Tasks:

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.
• Working model: 15/7 or 24/7. We can offer a fully remote working arrangement for candidates who are able to support a 24/7 shift schedule, meet the required experience criteria, and are not based in Budapest.

Requirements:

• A high school diploma.
• At least 0.5 year of previous IT Support/HelpDesk/Service Desk Agent experience is a must!
• German on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).
• Confident English
• Candidate needs to be currently eligible to work in Hungary.
• Advantages:
• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

To apply for this opportunity, please register your English CV, or for more information call +36 30 730 2549 Erika Bácsalmási