Head of Sales - IT
Indexed description
Why join?
- Take full ownership of the account management vision & strategy in a fast‑growing B2B SaaS company.
- Lead, coach and grow a high‑potential AM team, while staying close to the business through direct key account ownership.
- Work with a unique, fully automated cybersecurity awareness platform that creates tangible impact for users and organisations.
- Enjoy a flexible, scale‑up environment with real room to shape your role, your roadmap and your career trajectory.
- Benefit from an attractive package including competitive salary, Flex Income Plan, high‑end company car, group & hospitalisation insurance and strong work‑life balance (hybrid, flexible hours).
- Lead, coach and motivate the account management team: set clear targets, define ways of working and foster collaboration and performance.
- Own renewals and churn management: secure contract renewals on optimal terms, detect early churn signals and implement retention actions.
- Co‑define and implement the account management strategy, acting as a sparring partner to the leadership team on recurring revenue and customer success topics.
- Stay operationally involved by managing a portfolio of strategic key accounts, building senior relationships and deeply understanding client needs.
- Use data, KPIs and reporting to steer decisions, optimise processes and continuously improve customer lifetime value and net retention.
- Proven experience in a leadership role in Account Management, ideally within a B2B SaaS or subscription‑based environment.
- Demonstrated expertise in renewals and churn management, with a track record of retention and expansion of existing customers.
- Strong people leader with excellent coaching skills, able to inspire, challenge and develop an AM team.
- Strategic thinker with a hands‑on mentality: comfortable designing strategy and executing it personally when needed.
- Excellent communication skills in Dutch and English, with the ability to engage confidently at senior customer level.
- Highly analytical and data‑driven, working comfortably with KPIs, dashboards and reports to support decision‑making.
Mail : [email protected]
LinkedIn : Wissem Ben Mariem
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