Customer Support Representative
Indexed description
CurbWaste Customer Support Representative 12 Hours AgoSaved In-Office New York, NY, USA 65K-70K Annually Junior 65K-70K Annually JuniorSoftwareProvides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.Top Skills: Ai ToolsDatabase ManagementExcelIntercomIntercom FinJIRAPythonSaaSSQL
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