Principal ServiceNow Platform Architect

Dynatrace Principal ServiceNow Platform Architect YesterdaySaved Remote or Hybrid Boston, MA, USA 150K-180K Annually Senior level 150K-180K Annually Senior levelArtificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • AutomationOwns the ServiceNow platform architecture, engineering standards, governance, integration patterns, and technical roadmap. Reviews and approves designs, directs implementation partners, and leads complex solutions across ITSM, CMDB/CSDM, HRSD, Employee Center Pro, asset management, and IntegrationHub. Oversees platform upgrades, AI capabilities, Discovery, and Dynatrace integrations while translating business needs into scalable solutions. Mentors the platform team and guides long-term enterprise service management strategy.Top Skills: BoomiCmdbConfluenceCsdmDynatraceEmployee Center ProGenerative AiHamHrsdIntegrationhubIntuneItil V4ItsmJIRAMid ServerNow AssistRest ApisSamSap SuccessfactorsServicenowSharepointSoap ApisVirtual Agent