Senior Manager, Lifecycle & Retention

Eve Senior Manager, Lifecycle & Retention YesterdaySaved Easy Apply Hybrid 2 Locations Easy Apply 270K-300K Annually Senior level 270K-300K Annually Senior levelLegal Tech • Software • Generative AIOwn Eve’s post-sale lifecycle and retention program across onboarding, product adoption, engagement, anti-churn, win-back, and expansion. Build behavior-triggered email campaigns, segmentation, and lifecycle infrastructure for law firms. Partner with Customer Success and Growth Product to improve activation, adoption depth, net revenue retention, logo retention, and expansion revenue. Write customer-focused copy, analyze product usage, manage deliverability, and continuously test and report program performance.Top Skills: AmplitudeBrazeCustomer.IoHubspotIterableSQL