Senior Manager, Field Quality

WHOOP Senior Manager, Field Quality YesterdaySaved Hybrid Boston, MA, USA 200K-245K Annually Senior level 200K-245K Annually Senior levelFitness • Hardware • Healthtech • Sports • WearablesLeads field quality across hardware, accessories, and apparel products; oversees failure analysis, early field failure analysis, and quality laboratory operations. Builds closed-loop quality systems connecting field performance, member feedback, manufacturing, supplier data, and product development. Establishes KPIs, escalation mechanisms, root-cause and corrective-action programs, and executive reporting. Leads cross-functional quality issue resolution and develops a high-performing Field Quality and Failure Analysis team.Top Skills: Ai ToolsFailure AnalysisQuality Lab Equipment