MDM Delivery and Enablement Manager

The Role

We’re seeking a passionate and dedicated MDM Delivery & Enablement Manager who brings enthusiasm and expertise to the table. In this role, you’ll play a critical role in advancing the organization’s Master Data Management (MDM) capabilities. This role sits at the intersection of business, data governance, technical delivery, and operational readiness, providing both execution leadership and enablement across teams.

This role is responsible for the MDM platform and its end-to-end delivery and is accountable for ensuring that master data solutions are effectively designed, implemented, tested, and adopted across the enterprise. The MDM Delivery & Enablement Manager provides clear direction, stabilizes priorities, and ensures that MDM outcomes align with enterprise strategy and business needs. If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here.

What You’ll Be Doing

• MDM Platform Delivery
• Lead delivery of master data capabilities that enable a superior, consistent, and trusted customer experience across the enterprise.
• Ensure master data solutions provide a single source of truth that supports customer engagement, fulfillment, service, and reporting.
• Align MDM priorities to business outcomes that reduce friction, improve data reliability, and strengthen customer trust.
• Serve as the primary day-to-day leader for MDM.
• Provide clear direction and confidence to business users, data stewards, and solution architects.
• Escalate strategically when enterprise-level decisions are required.
• Ensure platform capabilities align with enterprise master data strategy and business priorities.
• Drive prioritization decisions to maintain focus and delivery stability.
• Identify risks, dependencies, and decision points and drive resolution.
• Test Strategy & Quality Ownership
• Ensure test cases are defined, documented, and repeatable for all MDM changes.
• Ensure traceability between business requirements, governance rules, and technical implementation.
• Enforce quality standards prior to release.
• Change Management & Release Readiness
• Own change management for MDM changes impacting downstream systems.
• Coordinate impact assessment, communication, and readiness activities.
• Ensure releases are well-communicated, controlled, and adopted.
• MDM Operating Model Leadership
• Lead and continuously improve end-to-end MDM workflows.
• Ensure effective collaboration across business, governance, and technical teams
  

• 8+ years of experience in data, MDM, or enterprise platform delivery
• Demonstrated experience owning and delivering enterprise data platforms
• Strong understanding of Master Data Management concepts and practices
• Experience establishing test strategies and ensuring delivery quality
• Proven ability to lead cross-functional teams and delivery partners
• Strong communication and stakeholder leadership skills

• Bachelors degree in Computer Science or related field.
• Hands-on experience with MDM platforms such as Stibo, Informatica, or Reltio
• Familiarity with enterprise integration patterns (APIs, event-driven architectures)
• Experience supporting customer, product, or user master data domains
• Experience operating in a matrixed enterprise environment

• This is an in-person role that can be based out of either our Greene, NY office or our Columbus, IN office—ideal for those who thrive in a hands-on, team-oriented environment.

Salary - $118,590 - $152,040 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Occupational Health Clinic
• Best in class work culture!

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

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