Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Databricks Unified Data Analytics Platform

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency, contributing to the overall stability of business processes through diligent problem-solving and system oversight.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues.
• Document and communicate findings and solutions clearly to stakeholders.
• Assist in the development and implementation of process improvements to enhance system reliability.
• Support junior team members by sharing knowledge and providing guidance.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
• Experience with data pipeline development and troubleshooting within cloud environments.
• Strong analytical skills to diagnose and resolve complex system issues.
• Familiarity with monitoring tools and incident management processes.
• Ability to work with large datasets and optimize data workflows.
• Effective communication skills to collaborate with technical and non-technical teams.

Additional Information:

• The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
• This position is based at our Mumbai office.
• A 15 years full time education is required.