Senior Account Manager - Makati City

Qualifications

• Proven experience as a Senior Account Manager, Advertising Account Executive, or in a

similar senior-level client-facing role within a marketing, advertising, or communications agency

• Strong client relationship management and strategic project leadership skills
• In-depth understanding of marketing and advertising principles across multiple platforms

(digital, traditional, and integrated campaigns)

• Proficient in Canva and Microsoft Office Suite, especially Excel and PowerPoint;

familiarity with project management and CRM tools is a plus

• Demonstrated ability to manage multiple high-level accounts across diverse industries

while maintaining attention to detail

• Excellent verbal and written communication skills, with strong presentation and negotiation capabilities
• Collaborative team player with leadership experience and the ability to mentor junior

team members

• Strong analytical and problem-solving abilities, with a data-driven approach to

performance and decision-making

Duties And Responsibilities

• Lead the strategic planning and execution of account management activities to meet business goals and client expectations
• Plan budgets, allocate resources efficiently, and oversee financial performance of assigned accounts
• Set clear goals and performance objectives for the account management team and ensure alignment with company targets
• Provide regular feedback, mentorship, trainings, and guidance to junior and mid-level account staff to drive growth and performance
• Conduct periodic performance evaluations using key metrics and identify areas for development or improvement
• Act as the primary point of contact for key clients, ensuring strong relationships and open communication are maintained
• Understand client business goals, challenges, and requirements to develop tailored solutions that deliver measurable value
• Drive client satisfaction by ensuring timely and high-quality delivery of services, campaigns, and deliverables
• Monitor the success and performance of campaigns, preparing regular reports and providing strategic recommendations for improvement
• Proactively identify and pursue new business opportunities within existing accounts and through potential leads to meet sales goals
• Collaborate cross-functionally with internal teams (creative, strategy, production) to ensure client needs are met and exceeded
• Ensure proper submission of deliverables, assignment of work shift schedules and tasks and adherence to document submission protocols
• Resolve client issues effectively, maintaining trust and long-term partnerships
• Review reports and updates from account teams and communicate quarterly and annual progress to senior management and external stakeholders
• Stay up to date with industry trends and client market landscapes to provide informed, forward-thinking advice
• Uphold a high standard of client service, representing the agency with professionalism and integrity
• SALARY RANGE: 20,000. 00 - 40,000.00
• WORK LOCATIONS: Makati City
• WORK SCHEDULE: 9:00 AM - 6:00/ Monday to Friday (please note that we are on a hybrid setup, we report to the office or client's office as needed and required.