Account Manager
Indexed description
We’re growing—and we’re looking for an Account Manager (Inside Sales) who thrives in a fast-paced environment, loves building relationships, and takes pride in delivering an outstanding customer experience.
Why This Role Is Exciting
- Be the go-to contact for customers from quote to invoice
- Work directly with outside sales, operations, and accounting to close deals and exceed expectations
- Gain exposure to cutting-edge industrial products and real-world manufacturing applications
- Make a measurable impact in a high-growth, relationship-driven business
- Deliver exceptional customer service with urgency, accuracy, and professionalism
- Build and maintain strong relationships with customers and vendors
- Process quotes, orders, returns, and purchasing through our ERP system
- Manage multiple priorities while ensuring on-time delivery and customer satisfaction
- Review open orders daily to proactively address customer needs
- Issue and follow up on purchase orders with vendors
- Identify and communicate leads and opportunities to outside sales
- Make outbound calls and emails to qualify leads and sell products and services
- Maintain accurate customer data across CRM, email, phone, and calendar platforms
- Stay current on product offerings, inventory, market conditions, and industry trends
- Occasionally travel for customer visits, training, installs, trade shows, or business development
- Highly organized with strong attention to detail
- Excellent written and verbal communication skills
- Strong math, computer, and problem-solving skills
- Ability to prioritize, multitask, and follow through to completion
- A collaborative team player with a customer-first mindset
- Proficiency in Microsoft Outlook, Excel, and Word
- Full-time, in-office role
- Monday–Friday schedule (with some overtime or weekends as needed)
- Professional office setting with standard office equipment
- Primarily sedentary work; ability to lift up to 25 lbs occasionally
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