Senior Cloud Engineer

Key Responsibilities

• Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge of at least two technology domains, focusing on computing, storage, EUC, virtualization, and networking.
• Drive solution sales by understanding clients' technical needs and translating them into tailored solutions.
• Develop and maintain intermediate-level skills in public cloud platforms such as Azure, AWS, and GCP.
• Demonstrate strong expertise in technologies from AWS, Azure, GCP and other relevant vendors.
• Collaborate with sales teams to develop a well-informed infrastructure approach and monitor its implementation.
• Regularly assess and optimize infrastructure components, including hardware, software, and virtualized environments.
• Design and manage Cloud hybrid infrastructure solutions.
• Troubleshoot technical issues promptly and effectively.
• Assist with infrastructure migration and modernization strategies.
• Identify and recommend the best Cloud architecture options to align with the company's strategic goals.
• Translate project-specific requirements into scalable and efficient designs.
• Ensure the security and reliability of the Cloud environment.
• Provide training and support to teams interacting with the infrastructure.
• Monitor Cloud - infrastructure resource utilization and performance.
• Work with clients to understand their respective needs and implement solutions accordingly.
• Conduct migrations and upgrades as needed.

Qualifications and Experience

Mandatory Requirements:

• 6+ years of hands-on experience with public cloud platforms (Azure, AWS, or GCP; at least one primary platform).
• Strong experience designing, deploying, and operating production cloud infrastructure.
• Solid understanding of cloud infrastructure fundamentals: compute, networking, storage, and security.
• Hands-on experience with Hybrid Cloud environments (on‑premises to public cloud connectivity).
• Proven hands-on skills with Infrastructure as Code (Terraform), including modules, state management, and multi-environment deployments.
• Experience with container platforms such as Docker and Kubernetes (AKS, EKS, or GKE).
• Good English communication skills for technical documentation and collaboration.

Skillset Requirements:

• Experience designing enterprise-grade cloud architectures with high availability, scalability, security, and cost efficiency.
• Strong knowledge of cloud networking: VPC/VNet design, subnetting, routing, firewalls/security groups, load balancers, VPN, and private connectivity.
• Experience in cloud migration projects (on‑premises to cloud, VM to container, or refactoring to managed services).
• Operational experience supporting cloud production environments, including incident handling and root cause analysis.
• Hands-on experience with CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI).
• Understanding of GitOps concepts and tools such as FluxCD or ArgoCD is a strong plus.
• Experience with monitoring, logging, and observability tools (Azure Monitor, CloudWatch, Prometheus, Grafana, ELK).
• Working knowledge of cloud security best practices, IAM/RBAC, secret management, and compliance awareness.
• Experience working as a technical contact or cloud engineer for Japanese enterprise customers is highly preferred.
• Ability to explain technical designs, risks, and options clearly to both technical teams and customers.

Nice to have:

• Japanese language proficiency at JLPT N2 or above (N1 highly preferred), capable of technical discussions with Japanese customers is an advantage.

Benefits:

• Competitive salary package
• Exposure to enterprise-scale infrastructure and real production systems.
• Training and career development toward L3 / System Specialist / Cloud Engineer.
• Full social insurance coverage based on salary.
• Probation with 100% salary.
• Annual bonuses and regular salary reviews.
• Training sponsorship for professional courses and certification exams.
• Comprehensive healthcare coverage for staff and their families.
• Regular health check-ups.
• 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.

Work Schedule:

• Hybrid working policy
• Flexible start hours between 7:45 AM and 9:00 AM with manager approval.

Work Locations:

Hanoi Office: Room 202, 2nd Floor, HITC Building, 239 Xuan Thuy street, Dich Vong Hau ward, Cau Giay District, Hanoi.

Ho Chi Minh Office: Floor 20, Opal Tower, 92 Nguyen Huu Canh Street, Thanh My Tay Ward, Ho Chi Minh City.