Front Desk Coordinator

Front Desk Coordinator / Receptionist

Full-Time or Part-Time | Cheyenne, WY (North or South Clinics)

Company: Brookside Health Group

Website: https://www.brooksidept.com/

Position Summary

We are seeking a Front Desk Coordinator / Receptionist to own the patient experience from first touch through check-out.

This is not just an admin role—this person is critical to clinic flow, scheduling efficiency, and revenue capture.

What You’ll Do

• Greet patients and create a welcoming, professional experience
• Manage scheduling, cancellations, and rescheduling to maximize clinic utilization
• Answer phones and respond to patient inquiries
• Verify insurance and collect copays at time of visit
• Ensure accurate patient intake and documentation
• Coordinate with clinical team to keep schedules full and on track
• Identify and fill open slots proactively

Who We’re Looking For

Core traits:

• Highly organized and detail-oriented
• Strong communicator (in-person and phone)
• Proactive and solution-oriented
• Comfortable in a fast-paced, patient-facing role

Qualifications:

• High school diploma or equivalent
• Prior experience in customer service, admin, or healthcare front desk
• Basic computer and scheduling system proficiency

Nice to have:

• Experience with medical scheduling or insurance verification
• Familiarity with EMR/EHR systems (athenahealth a plus)

Why Brookside

• Central role in clinic operations and performance
• Clear connection between your work and clinic success
• Growth into operations or billing roles
• Flexible scheduling

Clinic Locations (Cheyenne, WY)

• North Cheyenne Clinic: 5320 Education Drive Cheyenne, WY 82009
• South Cheyenne Clinic: 1217 South Greeley Hwy Suite A, Cheyenne, WY 82007

How to Apply

Send your resume and a brief note on your experience to:

[email protected]