Support Engagement Lead – Data Platform (Azure & Databricks)

Role Overview:

We are seeking a strong Data Engineering Lead with support engagement experience to manage and enhance a Data Platform built on Azure-ADF and Databricks. This role requires a hands-on leader who can stabilize, optimize, and mature platform operations through structured processes and automation.

Key Responsibilities:

Incident & Communication Management – Ensure quick resolution, RCA, and transparent stakeholder updates.

Proactive Monitoring & Optimization – Improve performance, cost, and reliability.

Data Quality & Governance – Enforce data integrity, lineage, and compliance.

Change & Release Management – Streamline deployments and minimize disruptions.

Reporting & Continuous Improvement – Track KPIs, resolve recurring issues, and drive efficiency.

Knowledge Management – Maintain documentation, SOPs, and training for seamless operations.

Automation & Monitoring – Implement self-healing mechanisms and reduce manual overhead.

Qualifications:

8+ years in data engineering & platform support, with expertise in Azure (ADF) & Databricks.

Strong knowledge of incident management, performance tuning, and data governance.

Hands-on experience with SQL, Python, Spark, and CI/CD pipelines.

Familiarity with monitoring tools (Azure Monitor etc.) and automation frameworks.

Excellent communication and stakeholder management skills.