Receivable and Compliance Review

The Accounts Receivable/Compliance Review Fiscal Associate is responsible for performing accounts receivable, billing, collection, and fiscal support functions for the Department of Human Services (DHS). This position ensures the accurate preparation, processing, reconciliation, and maintenance of financial records and offers contract support in compliance with Generally Accepted Accounting Principles (GAAP), county policies, and applicable state and federal regulations. The position supports departmental financial operations through billing coordination, payment processing, collections activities, financial reporting, regulatory compliance, and maintenance of fiscal records and contracts.

Qualifications

• Performs accounts receivable and general accounting functions in accordance with Generally Accepted Accounting Principles (GAAP), county policies, and applicable state and federal regulations. Reviews, classifies, records, and reconciles financial transactions to ensure accuracy and compliance.
• Prepares, processes, and monitors invoices, statements, payments, deposits, journal entries, and reconciliations for Department of Human Services (DHS) programs and services. Coordinates billing for third-party payers, accurately allocates payments, and resolves discrepancies related to billing and account balances.
• Conducts collection activities for outstanding accounts and researches potential reimbursement opportunities, including retroactive Medical Assistance eligibility and other third-party funding sources, to maximize revenue recovery for the county.
• Maintains accurate financial records and reporting systems, ensuring compliance with legally mandated record retention requirements and internal fiscal controls. Assists with departmental audits by preparing documentation and collaborating with independent and state auditors.
• Prepares monthly, year-to-date, and ad hoc financial, statistical, and operational reports to support departmental leadership in fiscal analysis, budgeting, compliance monitoring, and operational decision-making.
• Monitors and implements changes to Department of Health Services (DHS), Department of Children and Families (DCF), Medicaid, and other program regulations to ensure continued compliance with state and federal requirements.
• Utilizes financial and case management software systems, including Avatar, Linq, eWiSACWIS, CARES, QuickBooks, ForwardHealth, Human Services Reporting Systems, and PandaDocs, to maintain accurate financial data, reporting, and operational workflows. Collaborates with Information Systems staff to improve processes and ensure regulatory compliance.
• Manages Department of Revenue (DOR) account activities, including tracking payments, refunds, and tax intercept transactions, and performs reconciliations to ensure accuracy and compliance with state requirements.
• Responds to inquiries regarding billing, payments, contracts, and account activity by providing timely and accurate information to staff, providers, agencies, and clients.
• Assists with provider contract administration, maintaining provider licensure and insurance documentation, monitoring payment thresholds for contracted services, and updating tracking logs and electronic records.
• Assists with Comprehensive Community Services (CCS) rate analysis and rate-setting activities.
• Cross-train to provide backup support for other staff and performs related duties as assigned.

• Associate degree in accounting or related field.
• Three (3) years of experience in general accounting/bookkeeping, or other financial experience relating to balancing, reconciling, and reporting financial data.
• Two (2) years of experience using Microsoft Excel software.
• Appointment will be conditional upon successful completion of credit, caregiver, and criminal background checks.

• Experience performing governmental accounting and grant reporting duties, preferably in a human services area.

Paid Time Off (PTO): Accrual is based on years of service with the County, starting at 6.4 hours accruing each pay period (20.8 days per year), with the maximum accrual rate of 35.75 days per year. All new hires at Eau Claire County receive 40 hours of front-loaded PTO upon hire, which they may begin using immediately.

*Manager PTO accrual available upon request*

Holidays: Eleven paid holidays: New Year's Day, Martin Luther King, Jr. Day, a Spring Holiday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, Christmas Day and New Year's Eve Day.

Retirement: The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.

For further benefit information please click on the link: Employee Benefits

Eau Claire County provides leave under the Family Medical Leave Act: Family and Medical Leave Act | U.S. Department of Labor

AN IMPORTANT NOTE: This information gives only a brief summary of the plans in effect for regular, full-time Non-Represented employees of Eau Claire County and may not be all-inclusive. Eau Claire County's policies and County Code govern if there are differences between this information and the policies.

01

Do you have an associate degree in accounting or related field?

• Yes
• No

Do you have three (3) years of experience in general accounting/bookkeeping, or other financial experience relating to balancing, reconciling, and reporting financial data.

• Yes
• No

Do you have two (2) years of experience using Microsoft Excel software?

• Yes
• No
• Required Question