Gestionnaire Données Clients (H/F)

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Le/la Gestionnaire des Données Clients assure la création, la mise à jour et le contrôle des données clients dans les différents systèmes de l'entreprise. Il/elle garantit la qualité et la fiabilité des informations nécessaires aux activités commerciales et transactionnelles, tout en contribuant à l'amélioration continue des processus de gestion des données clients.

Responsabilités principales

• Créer, mettre à jour et maintenir les données clients dans les systèmes ERP et CRM conformément aux procédures définies.
• Vérifier la complétude, la cohérence et l'exactitude des informations avant leur intégration dans les systèmes.
• Assurer le suivi et le traitement des demandes liées aux données clients provenant des équipes internes.
• Maintenir les hiérarchies et relations clients selon les règles de gouvernance établies.
• Réaliser des contrôles qualité et contribuer à la résolution des anomalies de données.
• Participer aux initiatives d'amélioration continue des processus, procédures et outils de gestion des données clients.

• Diplôme Bac+3 à Bac+5 en gestion, commerce, administration ou domaine équivalent.
• Première expérience professionnelle (1 à 3 ans) en administration des ventes, gestion de données, support commercial ou fonctions similaires.
• Bonne maîtrise des outils bureautiques, notamment Excel.
• Connaissance des environnements ERP et CRM appréciée.
• Rigueur, sens de l'organisation et capacité à gérer plusieurs priorités simultanément.
• Niveau d'anglais professionnel et bonnes aptitudes relationnelles pour collaborer avec des interlocuteurs variés.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

FRA Grenoble

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information
€32,600.00 - €52,175.00 EUR Annual