MS DYNAMICS 365 CRM - Senior Technical Consultant

• Lead the technical design, development, customization, and implementation of Microsoft Dynamics 365 CRM/Customer Engagement solutions.

• Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows.

• Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable.

• Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms.

• Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required.

• Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews.

• Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools.

• Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices.

• Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support.

• Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation.

• Provide technical leadership, code reviews, mentoring, and guidance to junior CRM developers and consultants.