Manager, APAC Commercial Operations (RRP Program) - (2.5 years contract)

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Position Summary

The Manager, APAC Commercial Operations (RRP Program) will play a critical role in supporting the consolidation, validation, and standardization of legacy Reagent Rental Program (RRP) contracts across the APAC region.

Currently, RRP contracts are managed locally in disparate formats with limited visibility, creating risks related to compliance, data integrity, and governance. This role will be responsible for centralizing historical contract data, ensuring data quality, and supporting migration into a structured, centralized system.

In addition, the role will partner with IT to support the development and deployment of AI-enabled tools to extract and digitize contract data from hard copies, improving efficiency and scalability of the RRP data consolidation process.

Key Responsibilities

• RRP Data Consolidation & Structuring
• Collect and consolidate legacy RRP contract data from multiple countries and formats (including hard copies)
• Standardize contract information into a consistent format and structure
• Build and maintain a centralized database/repository for RRP contracts
• Ensure completeness of key data fields (contract terms, pricing, duration, equipment, etc.)
• Data Validation & Quality Assurance
• Validate historical RRP data with country stakeholders to ensure accuracy
• Identify gaps, inconsistencies, and potential compliance risks
• Establish data validation rules and quality checks
• Maintain high standards of data integrity and audit readiness
• AI Tools Deployment & IT Collaboration
• Work closely with IT to support development of AI/OCR-based tools to extract data from hard copy contracts
• Provide business requirements, test outputs, and validate extracted data quality
• Support implementation and rollout of AI tools across countries
• Continuously improve automation logic and data extraction accuracy
• System Migration & Integration Support
• Prepare and cleanse data for migration into a centralized RRP or commercial system
• Support data mapping, formatting, and upload preparation
• Collaborate with IT on migration activities and data validation
• Participate in user testing (UAT) and ensure accurate data transition
• Governance, Compliance & Documentation
• Support development of RRP data governance framework and standards
• Ensure contract data is maintained in line with compliance and audit requirements
• Document processes, templates, and data definitions
• Maintain audit trails and version control
• Stakeholder Coordination
• Act as the key coordinator across country teams, Commercial, Finance, and IT
• Drive data collection, validation, and issue resolution across markets
• Track progress and ensure timely completion of deliverables
• Support communication and alignment across stakeholders
• Ongoing Maintenance & Continuous Improvement
• Support ongoing updates and maintenance of centralized RRP data
• Identify opportunities to improve contract management and data processes
• Contribute to scalable and sustainable RRP operating model

Qualifications & Experience

• Fluent Korean, Thai and English language skills (reading, writing, and speaking) are required.
• Bachelor’s degree in Business, Finance, Data Management, or related field
• Minimum 5 years of experience in data management, contract administration, commercial operations, or similar roles
• Strong experience in Excel and data handling (data cleaning, consolidation, validation)
• Exposure to CRM (e.g., SFDC), SAP, or contract management systems is a plus
• Experience supporting system migration, data cleanup, or integration projects preferred
• Experience working with AI/OCR tools or automation projects is an advantage

Skills & Competencies

• Strong attention to detail with high standards for data accuracy and integrity
• Excellent data handling and structuring capability
• Strong coordination and project execution skills
• Ability to manage multiple stakeholders across APAC markets
• Good understanding of process documentation and governance
• Problem-solving mindset with ability to identify data issues
• Ability to work independently in a fast-paced, evolving environment

Please note this is a contract role which will expire in Dec 2028

Why This Role

This role is critical in transforming fragmented legacy RRP contract data into a structured, compliant, and scalable foundation—while also enabling automation through AI-driven solutions to support long-term operational efficiency.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

THA Bangkok - The Offices at Central World

Additional Locations

MYS Kuala Lumpur - Jalan Kerinchi

Work Shift