Operations Executive - IMPORT -CHB

Scope

Coordination and execution of customers’ Ocean CHB orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.

Responsibilities

• Order processing management – End-to-end processing of customers’ Ocean CHB orders and providing timely updates to customers.
• Coordination for arrivals, Delivery Order collection, customs declaration processing and payment of customs and port charges and to keep customers updated in timely manner.
• To ensure that PSA BDP systems are updated always, and relevant documents are uploaded in BDP Smart.
• Reporting – Operational status reporting on regular basis with latest updates.
• Operational troubleshooting and provide solutions to customers in matters related to carriers, ports and customs.
• Follow up and submission of claim related documents to customs team
• Ensure that invoices are raised and sent to customers in timely manner as per requirements of customers.
• Non-conformance reporting in accordance with the KPI’s.
• Adherence of approved subcontractors in accordance with agreed rates .
• End to end processing of shipments.
• Punctual and flawless order handling and documentation
• Ensure that all activities are carried out in 100% compliant manner
• Must demonstrate awareness of Compliances – QHSE and Business Continuity Management (BCM) principles and strictly adhere to the organization's policies and procedures.

Qualifications/Experience

∙ + 3 years of detailed experience of logistics and forwarding operations/regulations and documentation

∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.

∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.