Plumbing Estimator
Indexed description
Essential Duties and Responsibilities:
- Listen to the needs of our customers, assess, and create solutions to meet their needs and wants
- Create proposals that are accurate, complete, and easily transferred to our Fulfillment/ service teams
- Establish customer rapport to build relationships with our customers and support them through the buying process
- Learn and understand city requirements, permits, and regulations
- Partner with our service team, and our customer experience teams to ensure overall success
- Be organized, motivated, flexible, and a team player
- Ability to communicate with customers in a clear, confident manner throughout the entire experience so that they are aware of what is going on inside their home/business
- Ability to adjust your communications to provide the best customer experience possible
- Ability to create detailed job notes in the customer's account for future reference
- Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
- Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
- Frequent communication with dispatchers so they know the status of each job for scheduling purposes
- The ability to maintain a clean and organized workspace both in a customer's property and your company vehicle
- The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner
- Proven experience in sales required, familiarity with plumbing systems, products, and services is preferred
- Previous Residential Sales experience is strongly desired
- All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
Benefits
We offer a variety of benefits to all of our employees, which include:
- Three Kaiser Medical Plans to select from with a 100% Company Paid Option
- Dental & Vision Insurance
- Voluntary Life Insurance & Accident Coverage options
- Company Paid Short Term Disability, Long Term Disability & Basic Life
- Employee Assistance Programs
- 401K Plan with 3% Company Match
- Paid Vacation & Paid Sick Time
- Maternity & Paternity Pay
- Bereavement Pay
- Company Paid Gym Membership, Costco Membership & Chiropractic Care
- Company Paid Uniforms Provided
- Tool Account Program
Create a free Caio profile to unlock the full index and keep your job-search signal for future recommendations.
Unlock free search