Partner Account Manager

About Phaistos

Phaistos is an Advertising Solutions Company that designs and delivers integrated advertising communication solutions across the advertising ecosystem.

With 29 years of expertise in building cutting-edge advertising solutions and innovative services, Phaistos has been part of every major digital milestone in Greece, helping shape how people and brands connect, how media evolve and how technology fuels communication.

Driven by a vision to advance the way advertising communication works beyond the boundaries of channels and devices, and rooted in trust, integrity and empathy, we put our expertise into action to build what comes next for digital marketing, empowering local markets and advancing possibilities in advertising.

Responsibilities

The Partner Account Manager works closely with Publishers & Broadcasters, manages their whole advertising lifecycle and acts as a trusted advisor. The role will be based in Athens Greece.

• Manages and grows a roster of partners' accounts and acts as the partner’s main day-to-day contact.
• Creates long-term relationships of trust and offers insights to partners.
• Assists partners with any issues that may arise, aiming to delight with a positive, customer-centric attitude.
• Oversees the customer lifecycle, including onboarding, success, and renewal.
• Ensures customers are kept up to date with the latest product features and versions, and how these can benefit them.
• Responsible for meeting revenue targets by managing accounts, cross-selling, and encouraging retention and renewal rates against set KPIs.
• Analyses customer needs and suggests upgrades to meet their requirements.

Skills & Qualifications

• Bachelor’s degree in Informatics, Marketing, Business Administration, or a relevant field.
• Confident, high energy, self-motivated, and a team player.
• Well-organized, with a high attention to detail and the ability to prioritize.
• Effective time management skills – ability to prioritize and meet deadlines.
• Knowledge of digital advertising ecosystem.

Benefits

We offer a dynamic, innovation-driven environment and a high-performance culture where talent thrives. Our benefits package includes:

• Competitive Salary
• Comprehensive Private Health Insurance
• Ongoing Training, Certifications & Professional Development
• Supportive & Collaborative Work Culture
• State-of-the-Art Workstation & Equipment
• Opportunities for Career Growth & Advancement

Join us and be part of a team that values excellence, innovation, and continuous learning!