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EXL Linkedin · Posted 1mo ago

Data Scientist

India

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Indexed description

Position Overview


We are seeking a skilled Modeler to contribute to the development and optimization of marketing analytics models. You will work within a cross-functional team to build propensity models, next-best-action (NBA) engines, customer segmentation frameworks, and campaign response models that power data-driven marketing strategies. You will apply best practices in model explainability, fairness testing, and lifecycle governance to ensure high-quality, compliant model outputs.


Key Responsibilities

  • Develop and optimize propensity models, segmentation frameworks, and campaign response models using supervised and unsupervised machine learning techniques.
  • Conduct bias testing and implement model explainability methods (e.g., SHAP, LIME) to support model approval and governance workflows.
  • Perform exploratory data analysis and feature engineering to identify meaningful predictors of customer behavior.
  • Support the full model lifecycle including development, documentation, validation support, performance monitoring, and periodic re-validation.
  • Collaborate with marketing and data teams to understand business objectives and translate them into modeling requirements.
  • Prepare clear, concise model documentation including methodology overviews, performance summaries, and limitation disclosures.
  • Monitor deployed models for data drift, performance degradation, and champion-challenger evaluation.
  • Contribute to A/B test design and campaign measurement analyses to evaluate marketing effectiveness.
  • Stay current on advances in marketing data science, uplift modeling, and customer analytics.


Qualifications & Experience

  • 3–6 years of experience in data science, analytics, or quantitative modeling with a focus on customer or marketing analytics.
  • Hands-on experience building and evaluating classification and regression models for propensity scoring or segmentation.
  • Proficiency in Python with working knowledge of libraries such as scikit-learn, XGBoost, LightGBM, pandas, and numpy.
  • Familiarity with model explainability tools (SHAP, LIME) and basic concepts of model fairness and bias testing.
  • Experience with SQL and large-scale data platforms for data extraction and feature preparation.
  • Understanding of model validation principles and documentation standards.
  • Strong analytical and problem-solving skills with attention to detail.
  • Effective written and verbal communication skills for presenting model results to both technical and business stakeholders.
  • Bachelor's degree (Master's preferred) in Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field.


Model Lifecycle & Governance

This role supports end-to-end model lifecycle management. Responsibilities encompass model development, independent validation and assessment, performance optimization, monitoring, documentation, and governance — ensuring all models adhere to applicable standards and remain fit-for-purpose throughout their operational life.

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