Account Director [82121]

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

We’re partnering with our client, a digital marketing agency in NYC and Atlanta, to find a talented Account Director. This permanent role offers an exciting opportunity to lead projects and build strong client relationships. The position requires a strategic and driven professional with agency experience.

This role is HYBRID in either New York City or Atlanta.

Account Director Responsibilities:

• Oversee and manage large-scale projects from initial planning through final delivery, ensuring quality and adherence to timelines.
• Develop and maintain effective communication with clients, acting as a trusted advisor and fostering long-term relationships.
• Collaborate with creative, strategy, finance, and production teams to align project goals and facilitate smooth execution.
• Lead cross-functional teams to generate innovative solutions and drive organic growth opportunities.
• Manage project budgets, develop estimates, and oversee invoicing to ensure timely billing and financial health.

Account Director Qualifications:

• Minimum of 7+ years of account management experience in a creative or digital agency setting.
• Demonstrated expertise in developing and executing end‑to‑end email marketing strategies aligned to the customer journey
• Strong understanding of customer journey mapping and lifecycle marketing, with email as a core engagement channel
• Proven experience designing email strategies that support acquisition, nurturing, retention, and re‑engagement
• Proven track record working on digital marketing or eCommerce clients with an understanding of 360 advertising strategies.
• Strong experience managing multiple projects with excellent organizational skills.
• Ability to develop project scopes, pricing, and incremental business opportunities.
• Management experience with excellent communication and strategic thinking skills.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.