Operations Data Analyst Forecasting AFR

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0085327

THE JOURNEY

1. Forecast Execution & Monitoring

• Own riders demand forecasts at city-hour level, tracking forecast accuracy and continuously optimize performance.

• Collaborate with local teams to collect insights and make decisions on application of them.

2. Data, Tools & Process Improvement

• Build dashboards and reporting tools to visualize key metrics and trends.

• Simplify and automate forecasting processes, collaborating with tech teams to implement scalable solutions.
   

3. Operational Insights & Recommendations

• Translate forecasts into actionable recommendations for rider allocation, operational planning, and efficiency optimization.

• Collaborate with local operations and other stakeholders to validate forecasts and identify proactive adjustments.

• Analyze patterns, trends, and anomalies to improve resource planning and overall service performance.

Qualifications

• Bachelor’s degree in Business, Data Analytics, Math, Statistics, Engineering, or a related field.

• 1-3 years of experience in data analysis, business intelligence, or a similar analytical role, preferably within the logistics, e-commerce, or gig economy sectors.

• Strong analytical skills with the ability to interpret complex data accurately and extract actionable insights.

• Proficiency in SQL, Excel/Google Sheets

• Experience with data visualization tools (e.g., Tableau, Looker Studio).

• Excellent communication and interpersonal skills in English.

• Proactive, self-starter with a strong sense of ownership and accountability.

• Ability to work independently and as part of a team in a fast-paced environment.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!