Ecommerce Manager

E-Commerce Manager

Drive Korea Town's online growth within Boutiqaat

We are looking for an experienced E-Commerce Manager to lead the commercial performance, digital merchandising, and customer experience of Korea Town's online business within the Boutiqaat ecosystem.

What You'll Be Doing:

• Develop and execute the E-commerce and online trading strategy.
• Own online sales, profitability, conversion, AOV, customer retention, and revenue growth.
• Manage digital merchandising, product assortment, category hierarchy, search, collections, and product discoverability.
• Oversee the complete product lifecycle, from onboarding and launches to replenishment, optimization, delisting, and end-of-life.
• Lead online product launches, campaigns, category activations, promotions, vouchers, bundles, and flash sales.
• Manage Korea Town's digital presence across home pages, category pages, landing pages, navigation, banners, filters, search, and merchandising placements.
• Partner with Category Management, Purchasing, Supply Chain, Marketing, Customer Experience, Technology, and Boutiqaat Commercial & E-Commerce teams.
• Monitor inventory availability, stock productivity, replenishment, ageing inventory, and out-of-stock performance.
• Improve customer journey, conversion funnels, product discoverability, and online experience through usability reviews, A/B testing, and optimization.
• Monitor and analyze key e-commerce KPIs and provide data-driven recommendations and management reports.
• Identify process improvement and AI-powered automation opportunities to improve efficiency and decision-making.

🎓 What We're Looking For

• Bachelor’s degree in business, Marketing, E-Commerce, Digital Commerce, IT, or a related field.
• 8–10 years of progressive e-commerce/digital commerce/online retail experience, including at least 3 years leading e-commerce operations or commercial performance.
• Proven experience managing end-to-end e-commerce operations and digital merchandising.
• Experience with e-commerce platforms such as Shopify, Magento, Salesforce Commerce Cloud, WooCommerce, BigCommerce, or equivalent.
• Strong knowledge of GA4, Google Tag Manager, Search Console, BI/reporting tools, SEO, and digital merchandising.
• Experience with ERP, OMS, PIM, CMS, CRM, and WMS systems.
• Strong commercial, analytical, project management, leadership, and stakeholder management skills.
• Experience in retail, beauty, fashion, FMCG, consumer electronics, or lifestyle is highly preferred.
• Experience with omnichannel retail and marketplaces is an advantage.
• Familiarity with AI tools such as ChatGPT, Copilot, Gemini, Claude, or equivalent is required.
• Fluent English; Arabic is a plus.

Why Boutiqaat?

At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.

Ready to Grow with Us?

Kickstart your career with hands-on experience, expert mentorship, and real impact.

Apply now and be part of something exciting!