Partner Account Manager

About Spark Advisors

We're building healthcare tech for a system that desperately needs it.

Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren't just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.

Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.

Spark is fixing that. We're the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.

Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine's Best Workplaces of 2025

Healthcare is overdue for innovation. Let's redefine what its future looks like — together.

Summary

Spark is hiring a Partner Account Manager to help Spark's largest Partners to accelerate their success, expand usage and adoption of Spark's platform, and contribute to Spark's mission-driven growth.

What You'll Do

• Advocate for Spark's mission and vision, driving usage of Spark's platform and services to minimize churn and create lasting partnerships.
• Build and maintain relationships with Partners' leadership and operations teams to ensure the growth of their businesses.
• Lead all phases of the Partner life cycle including onboarding, adoption of Spark's platform, and expansion.
• Implement effective onboarding strategies and processes, accounting for unique agency dynamics, to ensure Partners incorporate Spark best practices into their operations.
• Address and resolve commercial or product issues or concerns.
• Collaborate cross-functionally to identify areas for improvement and ways to enhance partner satisfaction and retention.
• Provide Voice of Customer insights to marketing, sales and product teams.
• Negotiate adjustments to partnership agreements, adhering to Spark frameworks and guidelines.
• Adapt to internal workflow and process changes, and support external communication to Partners.
  

What We're Looking For

• 6+ years of experience in Partner Account Management, or Partner Success.
• 2+ years of project management or onboarding/implementation experience.
• 3+ years of experience in a high-growth SaaS environment.
• Medicare or related healthcare industry experience.
• Proven ability to grow multiple Partner accounts while maintaining strict attention to detail.
• Excellent analysis and negotiation abilities
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

Nice to Haves

• Proficiency in CRM software (Salesforce, Airtable).
• Spanish fluency.

Compensation

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Base Salary

$103,000—$130,000 USD

OTE

$115,000—$145,000 USD

Why you should join our team

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

• Equity compensation
• Health care, including dental and vision through our PEO Sequoia
• Flexible work location; co-working available
• 401k
• Paid Time Off
• Monthly Remote Work Stipend (help cover costs of home-office needs)
• Paid Parental Leave
• Up to 14 weeks for birthing parents
• Up to 8 weeks for non-birth parents
• 11 paid holidays
• 2 week sabbatical at 5 years of employment
• Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi

Compliance

Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Furthermore, for security and compliance requirements, we're unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

AI Notice: We may use AI-enabled tools to assist with certain aspects of our hiring process. These tools do not replace human decision-making, and all employment decisions are made by qualified team members in compliance with applicable laws.