Director, Product Design, IT Service Management

ServiceNow Director, Product Design, IT Service Management 2 Hours AgoSaved Hybrid Santa Clara, CA, USA 221K-387K Annually Expert/Leader 221K-387K Annually Expert/LeaderArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationLeads product design strategy and a 20+ person team responsible for ServiceNow’s ITSM portfolio. Drives AI-native, human-centered experiences across Incident, Problem, and Change Management; partners with Product and Engineering on strategy and roadmaps; develops design managers and individual contributors; elevates craft excellence; and leads large-scale design transformation across enterprise workflows.Top Skills: AIAi-Native Design ToolsConversational InterfacesDesign SystemsIt Service Management (Itsm)Mobile InterfacesVoice InterfacesWeb Interfaces