Creative Account Manager

If you’re a marketer, creative, communicator, storyteller, or strategist, our unique blend of talented pros needs one more ingredient: you. Deloitte’s full-service Marketing, Brand & Communications organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. At Deloitte, we combine world-class creativity and business knowledge, insightful strategic thinking, and Deloitte’s powerful brand equity to create undeniable impact. If you find opportunity where others don’t, thrive in a supportive and diverse team environment, keep your finger on the pulse of cultural trends and the latest technology, and apply new ideas to challenge the status quo, then we want your talents in our mix. Together we’ll discover new ways to transform out-of-the-box concepts into work that feels like marketing magic.

In this role, you’ll contribute to the growth and development of the organization in a variety of ways. Every day you’ll have the opportunity to use your skills to bring big ideas to life. We celebrate inquisitive team players who can regularly anticipate, adjust, and act in a rapidly changing market and marketing landscape—and find new opportunities within it.

The Team

"Deloitte’s Marketing, Brand & Communications team combines the power of Deloitte’s brand with inspired marketing minds to produce envy-inducing business results. From events to social media to digital assets and execution, our blend of insights from our expert marketers and world-class creative talent produces attention-grabbing campaigns anchored in data-infused strategies. When stakeholders need next-level solutions that support their business priorities, Marketing, Brand & Communications is the partner that can transform big ideas into big impact."

What you’ll do:

• Own all go-to-market activity for assigned portfolio(s) of service offerings and solutions
• Understand business priorities, target audience, competitive positioning, marketing plans, and budgets to streamline marketing projects and campaign initiation and execution
• Facilitate the execution of campaigns on behalf of the assigned line of business, and ensure campaign assets are delivered on time, within budget, and strategy
• Develop preliminary project execution schedule / set sprint cycles with input from Marketing
• Lead agile teams to self-organize, manage work, define solutions, own their schedule, and determine what they work on (based off priorities within a given Sprint)
• Ensure work in the backlog is continuously being groomed and advanced to become “ready” for the execution team and the upcoming sprint(s)
• Some travel may be required

Strong candidates should possess:

• Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders
• An understanding of how to communicate priorities, mitigate impacts, and manage multiple technical projects with competing deadlines and stakeholders, and where requirements often change
• Executive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders and their teams on communications and marketing strategy
• Lead junior team members, providing guidance and feedback to support their growth and development. Coach others on their career development aspirations and facilitate new connections for your Coachees to expand their own network and broaden their understanding

Required Qualifications

• 8+ years relevant experience in Marketing, Project Management or Account Management
• Bachelor’s degree in Marketing or related discipline
• Prior experience working on a virtual team within a highly matrixed organization, preferably for a global corporation or professional services firm
• An understanding of marketing fundamentals with a focus on strategy/trends and the execution of marketing communications solutions in the B2B arena
• Microsoft Office Suite skills (e.g., Word, Excel, PowerPoint, Outlook); familiarity with integrating various technologies to support marketing efforts
• Understanding of Agile methodology and experience in Workfront are preferred
• Strong English and Spanish oral and written communication skills
• Must be legally authorized to work in the Costa Rica without the need for employer sponsorship, now or at any time in the future
• Ability to travel as needed

As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.R.L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.