Senior Operations Processor | Military Boots to Banking - Veteran Initiative

Wells Fargo Senior Operations Processor | Military Boots to Banking - Veteran Initiative 7 Hours AgoSaved Hybrid Des Moines, IA, USA Senior level Senior levelFintech • Financial ServicesSupports equipment and vendor finance lending-servicing operations by processing account requests, maintaining records, resolving escalated customer issues, interpreting policies, and ensuring accurate, timely service. The role researches root causes, manages service-request pipelines, recommends process improvements, collaborates with business partners, and provides subject-matter guidance while meeting compliance, quality, productivity, and service standards.Top Skills: ExcelInfoleaseInternal Servicing Module (Ism)Lease ConnectMS OfficeOutlookPowerPointSiebel ServiceWord