Customer Success Manager

Are you ready for a new challenge and are you passionate about L&D? Are you customer-oriented and do you want to help build the success of GoodHabitz together with the team? Then read on quickly!

Today is a good day to tell you who we are.

We're a fast-growing international ed-tech company, founded in the Netherlands back in 2011. Active in almost 20 countries with 16 offices and over 400 employees worldwide. We’re on a mission: make learning accessible, engaging and fun for everyone, by offering online training courses through our platform that help people become the best version of themselves. Curious about the people behind the scenes? Call us visionaries, thinkers, makers, creatives, we're all unique. We encourage each other, love personal development, celebrating successes, always look on the bright side and welcome any challenge that comes our way

.
As a Customer Success Manager Spain you will be responsible for the Spanish customers and be the first point of contact. You will help organisations mo

veforward by guiding them from the start, so that their employees will actually and structurally use our online learning platform.As a strategic and analytical partner, you ensure that our customers get the most out of our products, enabling them to meet or even exceed their business targets. You will always communicate clearly and respond well to the customer's needs, making you a valued long-term business partne

r.
Getting things d

oneAs a Customer Success Manager you will help customers implement our GoodHabitz online platform and together draw up an action plan based on the company's goals and ambitions. You proactively engage with your clients and their stakeholders by understanding their needs, address issues and offer solutions to meet the expected outcom

es.
You are also responsible

for:- You initiate inspiration sessions for learning and development ambassadors at your customers. The aim is to excite as many people as possible about GoodHabitz and stimulate the use of our products. You do this by bringing up suggestions such as creating an internal marketing plan, organizing events and further communica

tion- You are proactive in the contact with your customers, know their needs and challenges and ensure the structural embedding of our prod

ucts-You are responsible for the entire customer renewal process. You evaluate the results, identify risks and act on commercial opportuni

ties- You create concrete results and success stories at your customers, share them with colleagues and other organizations as best pract

ice.- You challenge yourself, are open to growth, development and communicate customer feedback back to GoodHabitz so that we can continue to improve ourselves as a comp

any.

A perfect

matchYou are an inspiring Customer Success Manager with a good dose of empathy, allowing you to interact at different levels and be a pleasant partner in conversation with your expertise. This independent position suits an all-round talent with a unique mix of account management and people engagement skills. Of course, you must also love the L&D field and share our vision of online tra

ining!
You are perfect for this job b

• ecause:You have at least 3 years of work experience as a customer success manager, human resources consulting and people engagement, or in the L&D
• field.You are an inspiring individual with an affinity with commerce, IT and our vision on online training c
• ourses.You are customer-oriented, solution-oriented and have good communication and commercial
• skills.You have a fair dose of empathy which enables you to interact at different levels and be a serious, but pleasant discussion partner for ev
• eryone.You are able to cope with stress and get a kick out of presenting in front of large groups of
• people.You have an excellent command of the Spanish language and a good level of E

nglish.
If you feel that this is not the role for you because there is some aspect of the application that you do not meet, you could still be a good candi

• date if:You have experience working and bidding for Public Sector clients (preferably in the field of e-learning) and want to further develop your career in thi

s sector

BenefitsYou will contribute to making online learning a good habit and you will do this amidst an inspiring group of colleagues all over the world. It goes without saying that you will get unlimited access to our online training courses. You will get enough room to grow. And ther

• e's more:A fulltime position as Customer Success Manag
• er Spain.A goo
• d salary.25 paid
• holidays.Apple equipment so you can work li
• ke a pro.All the tools you need to deliver amazing work, safely and efficiently from
• anywhere.Health
• InsuranceWhen traveling, lunch
• is on us.An interesting bonus on target
• earnings.Company socials and getaways to boost our tea

m spirit.
Today is a good day to upgrad

e yourselfReading all the above with a smile on your face? You know what that means. Take that first step and apply for this job as an Customer Success Manager Spain at GoodHabitz. We can’t wait to get to know you ­– quirk

s and all!
Do you want to know what makes us special? Or do you have other burning questions before you apply? Send your questions to Mickael, our Recruiter. You can get a hold of them by sending an email to recruitment@good

habitz.com.
Apply

ing is easy:✔ Share your enthusiasm

and resume.✔ Get a reply from us within 3 w