Director, Product Design, IT Service Management

ServiceNow Director, Product Design, IT Service Management YesterdaySaved Hybrid Santa Clara, CA, USA 221K-387K Annually Expert/Leader 221K-387K Annually Expert/LeaderArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationLead ServiceNow’s ITSM product design organization and 20+ person team across Incident, Problem, and Change Management. Set AI-native design strategy, elevate craft excellence, mentor design leaders, and shape product roadmaps with Product and Engineering leadership. Drive large-scale design transformation, human-centered design, systems thinking, design-system development, and cohesive enterprise experiences across web, mobile, conversational, and voice interfaces.Top Skills: AIConversational InterfacesDesign SystemsIt Service Management (Itsm)Mobile InterfacesServicenowVoice InterfacesWeb Applications