Auto Finance Sr Operations Manager - Repossession Operations (Hybrid)

Capital One Auto Finance Sr Operations Manager - Repossession Operations (Hybrid) YesterdaySaved Hybrid Plano, TX, USA 149K-170K Annually Senior level 149K-170K Annually Senior levelFintech • Machine Learning • Payments • Software • Financial ServicesLeads repossession operations across customer-facing and back-office teams supporting 200–300 employees, offshore labor, and third-party suppliers. Oversees collections, reinstatements, impounds, skip tracing, legal processes, complaints, escalations, compliance, and vendor performance. Coaches leaders, analyzes operational data, resolves complex issues, collaborates cross-functionally, improves processes, and drives business performance. The hybrid role requires onsite attendance in Plano, Texas, and 5–15% travel for vendor visits, conferences, and court hearings.Top Skills: Google SuiteMS Office