Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)

Wells Fargo Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English) Reposted 13 Hours AgoSaved Hybrid San Antonio, TX, USA Entry level Entry levelFintech • Financial ServicesProvides bilingual Spanish/English customer support for credit card products through phone, text, chat, video chat, and other channels. Resolves inquiries and issues, navigates multiple systems, follows policies and regulations, escalates complex matters, and delivers accurate, empathetic service in a high-volume, metric-driven environment. Requires completion of training, weekend and holiday availability, on-site work, and successful completion of a language assessment.Top Skills: ChatComputer SystemsInternetMobile TechnologySocial Media TechnologyVideo Chat