Analyst, Business Intelligence

At ScotiaGBS we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new Analyst, Business Intelligence.

What will you do?

• Collaborate with process owners to design and define KPIs and performance metrics (KPI/SLA).
• Develop and maintain dashboards and reports aligned with business needs, providing insights and recommendations to the Manager.
• Guide best practices in data visualization and reporting to ensure clarity, consistency, and impact.
• Lead the development of high-impact dashboards by gathering requirements, identifying gaps, and translating needs into detailed project plans.
• Monitor the consistent application of AOC activities in alignment with policy requirements and operational standards.
• Prepare weekly and monthly management briefings and productivity/risk reports to support decision-making and SLA compliance.
• Conduct statistical analysis of data trends to identify opportunities for process improvement and support strategic initiatives.

What do we offer you?

• Growth opportunities
• Diverse, dynamic and multicultural environment
• Benefits for your financial and emotional well-being
• competitive wages

What do you need?

• University degree in Business, Data Analytics, Engineering, or a related field, or equivalent professional experience.
• 1-2 years of experience proven experience working with large, complex datasets from multiple sources to support analytical and reporting processes.
• Demonstrated experience working with data analytics, business intelligence, reporting, or data engineering teams to deliver recurring reports, dashboards, automation initiatives, or analytical projects.
• Advanced analytical skills with the ability to draw logical conclusions, even with limited data.
• Advanced proficiency in SQL and Python is required, including experience querying, transforming, validating, and analyzing large datasets; experience with Power BI, MS Excel, VBA, Microsoft Access, and the MS Office suite is also required. Familiarity with R Studio is preferred.
• Knowledge or experience with AML is a preference.
• English level advanced.

If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of , Take the next step in your career journey and make a significant impact today!