Billing Settlement Solution Graduate (TikTok Shop - Global Settlement), 2027 Start

Responsibilities

About the Team
Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-commerce logistics business. We are looking for a program manager (product solutions) to support the growth in Europe.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
-Support the localisation and implementation of settlement rules and procedures to ensure accuracy and compliance.
-Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
-Work with project management teams to support the implementation of settlement solutions in the early stages of logistics projects.
-Ensure timely and accurate payment to vendors and customers, including contract information review, system maintenance, billing support, payment follow-up, and accounts receivable tracking, while ensuring timeliness, accuracy, and compliance.
-Participate in identifying settlement risks and supporting daily risk control activities, while working with cross-functional teams to resolve issues and optimise processes.
-Support the handling of sellers' or partners' settlement-related inquiries and help improve the overall experience.
Assist with data organisation, analysis, and review related to settlement operations, and provide support for business optimisation.

Qualifications

Minimum qualifications:
- Pursuing a Bachelor's degree or above in finance or accounting, or industry experience in the related fields;
- 1+ years experience in settlement-related work within medium or large logistics enterprises;
- Good understanding of logistics operations (such as logistics provider management, shipping fee pricing and analysis, shipping fee settlement for merchant and provider, etc.), have a deep understanding of challenges related to billing & settlement;
- Strong attention to detail and proactive in identifying and solving issues;
- Excellent communication skills and a team player.