Senior Consultant, I&O Operations

Cargill Senior Consultant, I&O Operations YesterdaySaved In-Office Atlanta, GA, USA Senior level Senior levelFood • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • IndustrialLeads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.Top Skills: AppdynamicsAWSAzureAzure MonitorBmc RemedyDatadogDynatraceGCPGrafanaItilJira Service ManagementServicenowSplunk