Penske Logistics
Builtin · Indexed 2026-09-05
Director - Customer Success
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Indexed description
Penske Logistics Director - Customer Success YesterdaySaved In-Office Reading, PA, USA Expert/Leader Expert/LeaderLogistics • Transportation • 3PL: Third Party LogisticsLeads Penske’s Customer Success program, strategy, enablement, and team development. The Director drives customer adoption, retention, expansion, and outcomes; defines customer journeys; monitors KPIs; prioritizes feedback; identifies product opportunities; and collaborates with Sales and cross-functional leaders. This role builds a high-performing team, aligns senior stakeholders, improves operational excellence, and reports on performance and strategic initiatives.
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