QI Program Evaluator

Join ReDiscover’s Quality Improvement Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 500+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

At the heart of our mission is a relentless drive to improve lives through data and action. The QI Department transforms complex data into insights that shape clinical decisions, elevate care, and ensure the highest standards of compliance. Partnering with leaders across the agency, we champion innovation, spark meaningful change, and lead improvements that enhance the client experience. If you want your work to fuel better outcomes and a stronger community, QI is where it happens.

What You’ll Do

• Clean and prepare data for analysis, ensuring methods are clear, consistent, and replicable.
• Analyze and interpret data to identify trends, shifts, anomalies, and underlying causes.
• Investigate data issues by reviewing both workflows and documentation in client charts.
• Create clear, accurate reports and dashboards that communicate results to diverse audiences.
• Translate findings into actionable insights that highlight opportunities for improvement.
• Develop and maintain program action plans with clear, measurable goals aligned to program and agency priorities.
• Facilitate regular meetings with program leadership to review data and reports, and track progress on process improvement initiatives.
• Recommend workflow, documentation, or operational improvements based on data findings.
• Serve as "QI Expert" for assigned programs by understanding workflows, identifying barriers, and supporting leaders in implementing improvements.

• Bachelor’s Degree in Psychology, Industrial-Organizational Psychology, Social Work, Public Health, Sociology, Statistics, Data Science, Informatics, or a related behavioral health field is required, Master's degree preferred.
• Applicants must be currently authorized to work in the United States. ReDiscover will not sponsor applicants for work visas.
• While this role is hybrid/remote, applicants must be willing to relocate or live within the Kansas City Metro area.
• Strong foundation in statistics and data analysis, including descriptive statistics, frequencies, cross-tabs, t-tests, and related methods.
• Experience extracting, cleaning, and analyzing large datasets from multiple sources (e.g., EMR, CIMOR, CareManager).
• Advanced Excel skills (pivot tables, graphs/charts, transforming and analyzing large datasets).
• Basic SQL skills required; ability to understand, run, and update queries.
• Proficiency with the Microsoft Suite is required.
• Experience with statistical software (SPSS, SAS, Stata) or programming languages (Python) preferred.
• Demonstrated ability to translate data into clear reports and dashboards tailored to varied audiences (staff, leadership, stakeholders).
• Experience presenting data findings verbally, facilitating discussions, and answering questions about data.
• Knowledge of process improvement methods; ability to identify workflow or operational challenges, recommend enhancements, and facilitate action planning.
• Prior experience in behavioral health, social services, case management, or substance use treatment preferred.

We’re committed to your professional development and will support your growth as a QI Program Evaluator through training, collaboration, and meaningful work.

Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.