Product Analytics Specialist

• Location: Pearl Plaza, Ho Chi Minh City
• Employment Type: Full-time

About us

TrueProfit is a profit analytics platform from FireGroup that helps Shopify merchants understand and optimize their business performance. We are looking for a highly autonomous Product Analyst who is passionate about building scalable data models, defining meaningful product metrics, and turning insights into product improvements.

This is not a dashboard-only role. You will work closely with Product Managers and Engineers to solve real user problems, improve core product capabilities, and drive sustainable business growth.

What You'll Do

• Analyze user behavior to identify key product drivers, feature adoption patterns, churn risks, and expansion opportunities.
• Partner with Product Managers and Engineers to design and refine e-commerce and financial data models, including Net Profit, marketing attribution, LTV, cohort analysis, and COGS accuracy.
• Translate data insights into user-facing product features, not just internal reports or dashboards.
• Build and maintain scalable data pipelines, clean datasets, product health metrics, and analytical dashboards.
• Formulate hypotheses, design A/B tests, and analyze funnels to improve activation, retention, and growth metrics.
• Communicate complex data findings clearly and recommend actionable next steps for Product, Engineering, and Growth teams.
• Take ownership from raw data exploration to measurable business outcomes.

What You Bring

• Advanced SQL skills and proficiency in Python or R for data manipulation and analysis.
• Hands-on experience with BI tools such as Metabase, Looker, or Tableau.
• Experience working with cloud data platforms or databases such as BigQuery, Snowflake, or PostgreSQL.
• Strong analytical thinking, problem-solving skills, and a high sense of ownership.
• A builder mindset: proactive, curious about product behavior, and comfortable working in a fast-paced environment.
• Ability to turn complex data patterns into clear and actionable product decisions.
• Familiarity with e-commerce, SaaS metrics, or ad-tech analytics is a strong advantage, including MRR, churn, LTV, CAC, ROAS, and attribution.

Why Join Us

• Make a direct impact on a product used by thousands of global e-commerce merchants.
• Work in a high-autonomy environment where you can identify problems, propose solutions, and help bring them to life.
• Collaborate with a product-focused team that uses AI to accelerate research, discovery, and decision-making.
• Grow through cross-functional collaboration, technical learning opportunities, and real product ownership.

We Will Offer

• Competitive salary based on skills and experience.
• 13th-month salary and seniority bonus.
• 16 annual leaves per year.
• Annual salary review.
• Premium healthcare and annual health check-ups.
• Training courses, technical seminars, and internal learning opportunities.
• Team-building, town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties and sports clubs.
• Laptop / PC, and monitor provided.