Data Analyst

We’re looking for a Customer Journey Analyst to join a leading bank and become part of a team shaping personalized customer experiences through data, technology, and smart campaigns.

In this role, you’ll gain hands-on experience in the world of customer journeys and marketing campaigns, work with advanced platforms, and connect data with business needs and customer experiences.

What will you do?

• Work with Salesforce Marketing Cloud and Data Cloud
• Extract, query, and analyze data using SQL
• Perform data validation, quality checks, and ongoing data monitoring
• Operate and monitor customer journeys and marketing campaigns
• Support the execution of personalized customer communications
• Collaborate closely with Marketing, Data, Development, and Business teams
• Translate data and business needs into effective customer journey solutions

What are we looking for?

• Bachelor’s degree in a relevant field – required
• At least 1 year of experience with SQL – required
• At least 1 year of experience with a Marketing Automation platform – required
• Strong analytical and data-oriented mindset
• Excellent communication and collaboration skills, with the ability to work across multiple teams
• High motivation, curiosity, and a strong desire to learn and grow

It’s a plus if you have:

• Experience with Salesforce Marketing Cloud
• Experience with personalized marketing campaigns or customer journeys
• Experience in the financial services / banking industry

If you’re analytical, curious, and excited about the intersection of data, technology, marketing, and customer experience, we’d love to hear from you.