Asset Management Support Specialist

The Asset Management Support Specialist will play a pivotal role in supporting the Asset Manager and contributing to the overall performance, tracking, and optimization of the company’s assets. This role is ideal for someone with a strong analytical mindset, a keen eye for detail, and experience in insurance and claims management. You will help monitor asset performance, assist in data-driven decision-making, and ensure effective risk and compliance management across the company’s growing asset base.

Key Responsibilities

• Collect, analyze, and summarize asset-related data to prepare accurate and insightful reports for leadership.
• Support and manage insurance claims, ensuring timely resolution and effective communication with all parties involved.
• Collaborate closely with the Asset Manager and cross-functional teams to monitor, review, and manage physical and digital inventory.
• Analyze data to make informed recommendations for optimizing asset performance and aligning with operational needs.
• Build and maintain strong working relationships with internal departments and external vendors, fostering a collaborative work environment.
• Support compliance with internal asset controls, risk mitigation procedures, and industry regulations.
• Address challenges and issues related to assets using asolutions-focused, problem-solving approach.
• Leverage metrics and KPIs to support strategic asset decisions and process improvements.
• Assist in implementing tools and systems that enhance asset visibility, reporting accuracy, and overall lifecycle management.
• Occasionally travel to regional sites to support asset audits, inventory tracking, or claims follow-ups.

• Experience in insurance and claims processing is required.
• Strong skills in data analysis, reporting, and interpretation of key metrics.
• Proficiency in Microsoft Excel (pivot tables, charts, data manipulation).
• Familiarity with database and inventory management systems.
• Excellent written and verbal communication skills.
• Demonstrated ability to build relationships across teams and with external partners.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Positive, proactive attitude witha strong senseof ownership and accountability.
• Flexibility and willingness to travel to company sites as needed.
• Experience in the Traffic Control industry is a strong asset but not required.