Senior IT Analyst - Operational Technology & Lab-Applications
Indexed description
Your Responsibilities
- Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
- Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, computer system validation (CSV), break-fix support, and release management.
- Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
- Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
- Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.
- Education: Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or a related field; or equivalent experience in lieu of a degree.
- Experience: A minimum of 3 years of experience in Information Technology and 3 years of experience in Operational Technology infrastructure support.
- Top Skills: Critical Thinking, Business Acumen, Communication & Collaboration: Demonstrated ability to analyze complex situations, develop innovative solutions, and apply sound judgment while maintaining knowledge of business processes and a strong commitment to safety, quality, and compliance. Proven ability to build effective relationships across functions and cultures, communicate effectively in both written and verbal formats, facilitate teamwork, and independently prioritize and manage multiple responsibilities.
- Previous experience in a Technology Integrator or Business Analyst role.
- Direct experience with Computer System Validation (CSV) and a proficient understanding of qualification processes and adherence to them.
- Proficiency with ITIL management tools (specifically ServiceNow) and fluency with standard MS Office applications.
- A proficient technical understanding of manufacturing-related computer systems, data, infrastructure (networking, security, wireless), and complex relational databases.
- Proven ability to network with other sites to identify, capture, and implement best practices.
- Location: Clinton, IN Manufacturing Site
- Work Model: This is an on-site position.
- Travel: Minimal travel is required, typically 0-10% annually.
- Work Environment: This is an 8-hour day shift, Monday-Friday role. The position may require occasional exposure to production and R&D areas.
- Multiple relocation packages
- Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
- 8-week parental leave
- 9 Employee Resource Groups
- Annual bonus offering
- Up to 6% 401K matching
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
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