Regional Revenue Cycle Management Supervisor (Remote)

NOW HIRING

REGIONAL REVENUE CYCLE MANAGEMENT SUPERVISOR

About Us

Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.

As our network of ASCs continues to grow, we are actively recruiting a new Revenue Integrity Director to join our talented and passionate care team.

Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We’d love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!

This is a remote opportunity for the right fit.

OUR VISION & VALUES

At Blue Cloud, it’s our vision to be the leader in safety and quality for

pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.

• We cheerfully work hard
• We are individually empathetic
• We keep our commitments

YOU WILL

The Revenue Cycle Management Supervisor supports the daily operations of assigned revenue cycle functions for a designated region. This role provides hands-on supervision, workflow coordination, coaching, training, and first-level escalation support for charge entry, accounts receivable follow-up, denials, claims issues, and related billing workflows. The supervisor helps ensure work queues are completed timely, team members understand expectations, and operational issues are communicated to the Regional Revenue Cycle Manager.

YOU HAVE

Requirements + Qualifications

• Supervise and support charge entry representatives, accounts receivable representatives, and team leads assigned to the region. 
• Monitor daily productivity, accuracy, work queue status, turnaround times, and aging trends to help ensure regional goals are met. 
• Review and coordinate daily workflows related to charge entry, claims follow-up, denial handling, payment variances, and A/R resolution. 
• Provide day-to-day direction, coaching, feedback, and support to team members regarding standard workflows and performance expectations. 
• Assist with onboarding and training new or existing team members on payer requirements, system use, workflow expectations, and documentation standards. 
• Partner with billing, A/R, payment posting, and operational teams to support timely and accurate account resolution. 
• Maintain compliance with HIPAA, payer guidelines, internal controls, and applicable regulatory requirements. 
• Assist the Regional Revenue Cycle Manager in meeting departmental timelines, goals, audits, and operational initiatives. 
• Required Education and Experience
• High School Diploma or equivalent. 
• 3+ years of experience in healthcare revenue cycle operations, including billing, charge entry, A/R follow-up, denials, collections, or related functions. 
• 1+ years of experience in a lead, trainer, senior team member, or frontline supervisory role. 
• Working knowledge of healthcare billing workflows, claims processing, payer requirements, EOB/ERA research, denials, and A/R follow-up. 
• Strong analytical and problem-solving skills with the ability to identify trends and escalate issues appropriately. 
• Excellent written and verbal communication skills. 
• Proficient in practice management systems, clearinghouse tools, payer portals, Microsoft Office Suite, and reporting tools. 
  

Additional Eligibility Qualifications/Preferred Education & Experience 

• Associate or bachelor's degree preferred - years of experience may be substituted. 
• Experience in ASC, dental, pediatric, multi-site, or multi-specialty revenue cycle operations preferred. 
• CRCR, CPB, CPC, or related certification preferred. 

Benefits

• Work with a passionate, dedicated, and talented team in a growing organization committed to doing good
• Competitive salary based on
• Health, dental, and vision
• 401(k) with company
• Paid time off and
• Professional development and career growth opportunities

This position may be based in the corporate office or based remotely business needs and team requirements. This role requires a secure, reliable internet connection and a dedicated workspace that supports confidentiality and productivity. Work is performed using standard office technology, including computers, phones, and virtual collaboration tools.

Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.