Operations Support Engineer TareeGE Program -
Indexed description
This person will work closely with experienced team members to learn the various aspects of maintaining existing processes and work on deploying new ones utilizing Lean & AI to improve how the business operates. This program provides a unique opportunity for candidates to understand the operations of a large-scale business and to improve while working with all levels of the organization both regional and global.
Job Description
Essential Responsibilities:
- Assist with data analysis and repositories for day-to-day reporting needs
- Maintain a daily record of all outages and track key changes impacting on time delivery
- Monitor outage movements and maintain the daily tracker for task updates
- Support the region with installed base, outages and ERP data
- Run various reports like On Time Delivery and Critical tasks python script
- Maintain the financials at outage level after outages are completed
- Prepare communications to be shared with the region
- Support with other critical processes as needed for Escalations, MOR, and
- SI&OP.
- Collaborate with the region on demand signal accuracy and validation
- Monitor key timelines for global critical activities on a day-to-day basis
- Ensure timely follow ups with KPI owners and drive positive results
- Collaborate and partner with functions, stakeholders, and product owners.
- Bachelor's degree in Computer Science, Computer Engineering, Engineering, Data Science, Data Analysis, Artificial Intelligence, Statistics, Mathematics and /or related backgrounds are preferred from an accredited university or college
- Proficient in Excel, Intermediate skills in Windows and other Office apps, Power BI, Basic VBA/Tableau skills or familiarity with basic programming languages
- Understanding of Basic LLMs (Chat GPT, Claude)
- Strong oral and written communication skills in English
- In line with the localization requirements of UAE, preference will be given to qualified UAE National talents.
- UAE Nationals holding a Family Book are encouraged to apply
- Maximum 2 years of experience in data reporting and/or data analysis based role
- Understanding of Chat Agents & AI Workflows
- Computer Science/Engineering, Data Science and/or related Engineering backgrounds are preferred
- Demonstrated accountability and ownership of tasks with quality and integrity
- Proven to be a team player, keen to learn and adapt to change
- Be an agent of change in the organization for new tools & capabilities
- Demonstrated project handling and continuous improvement
- Understanding of lean concepts.
- Strong analytical and process skills
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