Customer Relations Specialist I, PSA

Collectors Customer Relations Specialist I, PSA 31 Minutes AgoSaved In-Office Santa Ana, CA, USA 20-20 Hourly Junior 20-20 Hourly JuniorConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsProvide customer support for PSA by investigating and resolving issues, processing account adjustments, updating order spreadsheets, communicating solutions, and escalating unresolved concerns. The role requires strong problem-solving, empathy, communication, organization, and customer de-escalation skills. It is full-time onsite in Santa Ana, California, Monday through Friday, 2:30pm to 11pm, and may involve phone, computer, and material-handling duties.Top Skills: Google WorkspaceSalesforce