IT Business Management Director

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Director of IT Performance Management will strengthen the transparency, governance, and effectiveness of IT performance reporting across DTCC. This role leads the development and ongoing enhancement of IT Governance Metrics, supports the operation of the IT Governance Committee, and serves as Product Owner of the IT Metrics Portal. Through strong data governance, stakeholder collaboration, and continued advancement of automation and AI, this leader will improve how IT performance is measured, communicated, and used to support management and governance decisions.

Your Primary Responsibilities:

• Provide strategic leadership for the IT Performance Management function, including governance metrics, performance reporting, and related policies, procedures, and controls.
• Partner with senior technology leaders, governance stakeholders, regulators, and control functions to strengthen performance insights across the IT organization.
• Own the strategy, roadmap, and adoption of the IT Metrics Portal, ensuring it delivers a centralized, scalable, and user-friendly experience for IT performance insights.
• Lead the evolution of the IT Governance Metrics, driving continuous improvement, industry benchmarking, Board reporting alignment, and increased adoption of automation and AI capabilities.
• Oversee preparation and coordination of monthly IT Governance Metrics presentations for the IT Governance Committee and Technology and Cyber Committee
• Lead the administration and operating rhythm of the IT Governance Committee, including scheduling and facilitating meetings, managing agendas and materials, documenting minutes, and submitting required materials to regulators.
• Coordinate the IT Governance Committee's annual self-assessment and charter refresh.
• Manage responses to ad hoc regulatory requests and support periodic internal audits, external audits, and regulatory examinations.
• Lead annual updates to the IT Performance Management Policy and Procedure, the IT Governance Committee Charter, and the Technology and Cyber Committee Charter.
• Lead and develop a high-performing team while fostering a culture of accountability, innovation, operational excellence, and continuous improvement.

Qualifications:

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• 10+ years experience in IT Performance Metrics and facilitation / organizing senior leader meetings.
• Proven success partnering with senior leaders to influence decisions, drive multi-stakeholder initiatives, and run committees
• Exceptional written and verbal communication with strong executive presence.
• Experience in financial services or other complex, regulated environments.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

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About the Team

Serves as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.