Supply Chain Analyst
Indexed description
This is a hands-on, site-based analyst role. The successful candidate will combine strong analytical capability with practical understanding of warehouse, order fulfilment, inbound supply and ERP processes.
Key Responsibilities
Operational Analysis and Reporting
- Prepare, validate and maintain daily, weekly and monthly supply chain reports and dashboards, ensuring data is accurate, timely and clearly presented.
- Monitor key performance indicators (KPI’s) including customer on-time delivery (OTD), supplier inbound OTD, backlog, order cycle time, inventory availability, stock coverage, scrap/write-off, pull-in performance and Distribution Centre productivity measures.
- Investigate late, blocked or unfulfilled orders and classify root causes such as site backorders, regional or credit holds, missing or inaccurate master data, transportation delays and warehouse processing issues.
- Support recurring management reporting, including monthly operating reviews, quarterly business reviews and other EMEA supply chain performance updates.
- Identify performance trends, exceptions and emerging risks and provide evidence-based recommendations to the relevant process owners.
- Analyse inventory levels, demand history, stock classifications and coverage to support replenishment, purchase-order and stock-strategy decisions.
- Review slow-moving, obsolete, short-dated and at-risk inventory and support actions to reduce scrap, excess stock and working-capital exposure.
- Track purchase orders, inbound supply and site backorders; follow up exceptions with Purchasing, Intercompany Supply Chain and manufacturing sites.
- Support demand and supply reviews by preparing accurate product-level analysis, highlighting shortages, excesses and changes requiring attention.
- Assist with stock pull-ins, allocation reviews, product prioritisation and contingency analysis when supply, regulatory or transportation risks arise.
- Provide on-site analytical support to the Dublin DC, helping the team prioritise workload and resolve data or process issues affecting receipt, picking, packing, shipping and invoicing.
- Analyse shipment and carrier performance across inbound and outbound lanes and support follow-up on delivery exceptions with carriers and internal stakeholders.
- Investigate recurring order-processing issues, including delivery-address errors, shipping-label failures, commercial invoice or customs-document issues, shipment holds and ERP transaction errors.
- Support accurate shipment documentation and escalation of issues involving dangerous goods, dry ice, temperature-controlled products, electronic trade documents and customs requirements, in partnership with trained process owners.
- Help maintain clear operational trackers, exception logs and action lists without introducing unnecessary manual work.
- Use Microsoft Dynamics 365 or other ERP systems, Power BI, Excel and related reporting tools to extract, reconcile and analyse supply chain data.
- Identify master-data or system issues affecting lead times, order promising, allocation, shipment processing, reporting or invoicing, and document clear evidence for IT/ERP support teams.
- Participate in user acceptance testing (UAT), process validation and implemen
- Maintain process documentation, work instructions and standard operating procedures within the role's area of responsibility.
- Support continuous-improvement activities by completing root-cause analysis, measuring results and helping process owners implement agreed corrective actions.
- Assist with the automation and standardisation of routine reporting to improve accuracy, visibility and efficiency.
- Support data preparation and record accuracy for ISO 9001, ISO 14001, Quality, Trade Compliance and internal audit requirements relevant to supply chain and DC operations.
- Work collaboratively with DC Operations, Purchasing, Customer Service, Sales, Finance, Quality, Trade Compliance, IT/ERP and global manufacturing or supply teams.
- Communicate exceptions, risks and required actions clearly, follow up with action owners and escalate unresolved issues through the appropriate channels.
- Handle company, customer and supplier information accurately and in accordance with applicable policies and procedures.
- Bachelor's degree in Supply Chain Management, Logistics, Operations, Business, Data Analytics or a related discipline, or equivalent relevant experience.
- Typically 2-4 years of experience in supply chain, logistics, distribution, purchasing, planning, operations analysis or a comparable environment.
- Experience working with ERP systems; Microsoft Dynamics 365 experience is advantageous.
- Strong Microsoft Excel skills, including formulas, pivot tables, lookups, data validation and analysis of large datasets.
- Experience with Power BI, Smartsheet, Power Automate or similar reporting and workflow tools is advantageous.
- Working knowledge of inventory management, purchase orders, sales orders, warehousing, transportation and order-fulfilment processes.
- Experience in life sciences, medical devices, biotechnology, pharmaceutical or another regulated industry is preferred but not essential.
- Analytical and detail-oriented, with the ability to reconcile data, identify patterns and translate findings into practical actions.
- Strong problem-solving skills and a structured approach to root-cause investigation.
- Clear written and verbal communication skills, including the ability to explain data and operational issues to different audiences.
- Able to manage competing priorities, meet recurring reporting deadlines and follow issues through to resolution.
- Collaborative and service-focused, with confidence working directly with warehouse and cross-functional teams.
- Proactive, dependable and comfortable working in a fast-paced, operational environment.
- Professional proficiency in English; additional European languages are an advantage.
- This is a full-time, on-site role based at the Dublin Distribution Centre; regular physical presence at the site is required.
- The role requires regular use of a computer and collaboration within an active Distribution Centre environment.
- Flexibility may occasionally be required to support month-end, quarter-end, year-end or other critical operational periods.
- We offer competitive wages along with extensive benefits for employees and their families.
- We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
- We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
- We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
- We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
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