Lead System Administrator

Braze Lead System Administrator YesterdaySaved Easy Apply Hybrid New York City, NY, USA Easy Apply 111K-193K Annually Entry level 111K-193K Annually Entry levelMarketing Tech • Mobile • SoftwareLead the escalation and operational management of core IT services, resolving complex Service Desk issues and serving as a Tier 3 resource for macOS, networking, hardware, Google Workspace, Okta, Zscaler, Slack, and related SaaS tools. Responsibilities include incident response, root-cause analysis, security remediation, automation through scripting, documentation, vendor management, business continuity, and mentoring IT team members.Top Skills: APIsAWSAzureBashGamGitGoogle Cloud PlatformGoogle WorkspaceIruJIRAmacOSNetworkingOktaOsi ModelPythonRubySlackVMwareZscaler